Connect or Miss Out: How to Align with Your Audience and Sell Smarter
By: Diane Taylor Published on: 27/05/2025Discover how aligning with your customer unlocks stronger sales, deeper trust, and real business growth. In this post, we explore practical ways to listen, adapt, and create offers your audience truly wants.
Customer Experience & JourneyStrategy
Before You Make Another Move, Evaluate This First
By: Diane Taylor Published on: 20/05/2025Before your next business move, stop and scan your landscape. In this blog, Diane Taylor shares how evaluating your customers, competition, and conditions (the 3Cs) can help small business owners make smarter, more strategic decisions that lead to sustainable growth and real joy.
Customer Experience & JourneyStrategy
